Pest Management Professional, December 2012

SPONSORED BY MIKE MASTERSON Growing by leaps and bounds Isotech Pest Management strives to make all the right moves While most of the country searches for a way out of the economic maze caused by the longest recession in history a few companies always seem to know which way to turn and the prize for reaching the end of this puzzle is financial success The key to our companys growth includes great employees teamwork knowledge sacrifice great customers never taking a shortcut and a lot of prayers says Mike Masterson CEO of Isotech Pest Management The company squeaked past the 2 million mark in 2007 By the end of 2012 Isotech will surpass 10 million in annual revenue The company grew 30 percent from 2010 to 2011 which ranked the company No 53 on the PMP100 list of largest companies in the industry with 8854038 in revenue The companys office is located in Irwindale Calif but the company covers the entire state With its 70 employees it continues to expand its roster Masterson says Later that week the number jumped to 70 and it continues to increase Masterson says Isotech offers general pest management termite gopher bird and bed bug management canine inspections heat treatments American Institute of Baking AIB inspections green LEED services wild animal trapping and commercial and institutional service Growth has been a big part of the companys past and Masterson sees no reason for the future to be any different Its all about efficiency Growth is good Happy employees and well managed routing and outsourcing services help Spencer Pest Services maximize production The Steritech Groups penchant for generating revenue begins with quality people and ends with innovation Spencer Pest Services is one of the industrys leading companies at maximizing revenue per employee According to data gathered for the PMP100 the company averages 14330797 per employee Our revenue per employee is achieved because we provide tri annual pest service increasing the revenue per stop and allowing our service professionals to SHERI SPENCER BACHMAN run larger production says Sheri Spencer Bachman president of the Roswell Ga based enterprise We also focus on routing and minimizing the amount of windshield time spent by each service professional Only Ecolab and ISOTECH Pest Management both profiled elsewhere in this section earned more per employee In addition to efficient routing Spencer Bachman has found other ways to make the company more productive With staffing we outsource everything we can to someone who specializes in these services billing social media marketing IT etc she says This way we dont have additional staff members No issue is too small to consider when it comes to running a lean operation We have two locations and the phones for both ring in both locations Spencer Bachman says This helps with staffing so each office helps with the responsibilities in not only their own office but the other office We can reduce the number of office personnel thanks to this We run a very lean team RICH ENNIS The Steritech Group was one of a handful of companies able to generate more than 9 million in additional revenue over the past year We have an incredible track record of growth says Rich Ennis president and COO of The Steritech Group Its because of a couple of things We obsess about the quality of service we deliver to clients The other piece is our innovation where we choose to invest every year is largely based on customer needs that we strive to address better than anybody else And it the results speak for themselves Steritech posted revenues of 114014000 in 2011 9564000 more than 2010 which earned the company the No 7 spot on the PMP100 list of biggest companies in the pest management industry Quality starts with choosing great people and managing them well Ennis says Many companies complain great people are difficult to find Last year Steritech waded through 9000 applications to fill 90 positions The company will do it again as it grows by another 90 people this year Many pest businesses started with one founder Ennis says They are brought up in the image of the guy who founded them To perpetuate that culture as you go from 10 employees to 100 or 100 to 1000 becomes a greater undertaking Adding people to our team who believe what we are trying to build Then making sure they get a good dose of the DNA is a significant part of what our leadership team is charged with doing www mypmp net Pest Management Professional December 2012 S11