Pest Management Professional, December 2013
What does it take for a business especially a pest control business to stand the test of time To successfully sustain itself At the least it requires effective customer solutions and a capable service oriented staff Just as essential is a willingness to change with the times to evolve with the market Bobby Jenkins President of ABC Home and Commercial Services is living proof adaptation fuels business endurance Since he began managing the business in 1983 hes seen plenty of change and learned to successfully stay ahead of the curve Highly successful pest control operation Jenkins is a second generation pest control operator He was just a boy when his father purchased the company in 1965 and put him in print ads along with his brothers Today ABC Home and Commercial Services is Texas largest independently owned and operated pest control company with more than 600 employees and six locations across the country For ABC sustaining success for nearly fi ve decades comes down to an attitude Its a willingness to listen explore improve and refi ne their service and solutions to meet the changing needs of the market Case in point ABC Home and Commercial Services complete conversion from using the most trusted termite defense solution in the world Termidor SC termiticide insecticide to the next generation formulation Termidor H E High Effi ciency Termiticide Termidor SC termiticide insecticide revolutionized the industry more than any product Ive ever worked with Jenkins said What compelled one of the largest pest control operators in Texas to convert to Termidor H E High Effi ciency Termiticide The same impetus behind BASFs discovery of the innovative formula responsiveness to customers sustainability needs and a commitment to continuous improvement
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