Pest Management Professional, January 2015
Start Up DiarieS By PeTe SchoPeN Contributor To Pee or Not to Pee Y ou know the look eyes pinched shut hand on your stomach sweat beading off your forehead Are you nervous because theres a bald faced hornet nest the size of Jamaica on a clients garage Are you upset because the Packers beat the Bears again Nope You have to use the restroom The problem is that youre in a clients home on a call and her toilet is the only thing between you and relief Whats your company policy about using the bathroom in clients homes Do you let techs cut loose and potentially lose a client or do you tell them to suck it up and wait to find a gas station Ive never had a problem asking my clients if I can use their restrooms In my opinion if you gotta go you gotta go The first time I realized this might be a problem with some clients was about 12 years ago I was working in Algonquin Ill as a manager when I received a call from a client demanding a particular technician never be allowed back in her home When I asked her why she didnt hold back He peed all over my floor Photo istock com milessherrill Continued on Page 60 SchopenS open Book Start uP Schopen Pest Solutions Inc HeadquarterS McHenry Ill Founder Peter F Schopen Jr Start uP date April 11 2006 nuMber oF eMPloyeeS seven Schopen four full time techs one programmer one in billing 2006 revenue 97235 one employee 2007 revenue 172495 one employee 2008 revenue 203732 one employee 2009 revenue 243427 two employees 2010 revenue 325960 three employees 2011 revenue 425847 four employees 2012 revenue 489887 five employees 2013 revenue 572772 six employees Projected 2014 revenue 731767 58 January 2015 Pest Management Professional www mypmp net
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