Pest Management Professional, June 2014

ADVERTORIAL Worth the Investment A single solution solved a litany of issues for one companys pest management customers Customers are satisfied when the pest management company solves the problem with a quick and lasting solution Technicians are satisfied when theyre not returning to the same customer over and over again without any success With Temprid my callbacks were reduced Villareal says Its difficult to account for in a spreadsheet but callbacks which are done without charge to the customer still incurs charge to my business through fuel wear and tear on a vehicle lost revenue from other jobs reduced customer retention and frustrated technicians The severity of the problems were reduced and because of that the overall cost of using Temprid vs some other products is less Villareal says Not only does it help with customer retention Villareal says he believes it helps with employee retention as well Whether its a perception thing or simply that it shows were results oriented from an internal standpoint when a tech recognizes a company is willing to invest in quality products and they are willing to invest in their employees theyre happier Like any responsible PMP concerned about resistance Villareal still uses a variety of solutions to control pest populations I still believe that there needs to be some sort of rotation not only the type of product but the active ingredient Villareal says We rotate between Temprid and generally other Bayer products We use Temprid during the more difficult pest seasons of the year Bayer as a manufacturer provides excellent resources They spend a lot of time and energy on the products they bring to market and we appreciate what that work does for our business 1 800 331 2867 www backedbybayer com Homeowners face an uphill battle in resolving pest issues and conducive conditions that threaten their quality of life and safety Ants are extremely persistent especially when abundant vegetation exists around the structure spiders thrive in areas where ponds and lakes are common and Bed Bugs are a never ending problem that homeowners are realizing they cannot resolve on their own These are just a few of the pest problems Adam Villareal president and co owner of Insight Pest Solutions Raleigh N C faces on a regular basis Like most pest management professionals PMPs Villareal has employed a wide range of solutions to combat pests each with varying degrees of success Villareal was able to solve all of the Adam Villareal above mentioned pest problems with Temprid from Bayer But he admits his initial response to the product had nothing to do with its efficacy When I was first introduced to Temprid I was reluctant because the upfront cost is higher he says I elected not to use it right out of the chute It was a particularly persistent ant infestation that led him to change his mind The products he was using just werent cutting it He tried a different product which knocked down the ants but Villareal says I got my rear end kicked on all the other bugs and I was just swapping problems He decided to give Temprid a try Not only did it take care of the ants it took care of the crickets spiders and several other pests around the home The product might have been a bit more expensive up front but when you factor in callbacks he says its definitely cheaper in the long run Im a numbers guy Villareal continues I crunch numbers a lot We need to make sure customers are satisfied and at the same time we dont want a technician to become frustrated