Pest Management Professional, March 2014

ADVERTORIAL When problems persisted Univar helps Logan Extermination find new solutions Logan Extermination is an established company in the Cache Valley area of northern Utah that has been in business for more than 45 years Weve done business with Univar for more than 15 of those years says Tami Nelson office manager They are very personable Nelson calls her sales rep David Kunz for a plethora of resources I can call him with any question or need and if he doesnt know or is unsure he takes time to find out and research my situation in a timely manner she says Case in point During the fall of 2012 Nelson received a call from a dairy and hog farm in Corrine They were experiencing an overwhelming fly problem and their pest control company wasnt taking care of them Nelson says We contacted Univar for suggestions about how we could resolve this issue and gain the trust of this farm Univar researched the dairys situation and its need to comply with milk and animal safety and came up with a solution using a combination of products Univar came up with the ideal mix rate and how best to apply them Nelson says The dairy was satisfied with its success By the spring of 2013 the fly problem was controled but a gnat problem took over The infestation was so severe workers had difficulty breathing and it was causing the animals distress Again Nelson turned to Univar for help Kunz suggested a couple of products and how to best apply them It took care of the problem for the dairyman and the cows Nelson says This helped us keep the respect and trust of our customer Univar is different than other companies because they are always trying to teach us about our options she says They dont just sell us a product they educate us and follow up to make sure the product satisfies our needs Univar has been with Neoguard from day one and the owner has always been satisfied Maybe it was chance or a stroke of luck but from the day Scott Ruberto started his company he has been using Univar Ruberto president and CEO of Neoguard Pest Solution Services in Orlando Fla admits it was more inertia than conscious thought at first Ruberto worked for another pest management company before starting Neoguard in 2001 and that company used Univar as a supplier We built a relationship with the rep and the company Ruberto says I became familiar with Univar when I became a business owner in 2001 They were gracious enough to help us out in the beginning As the owner of a new company Ruberto didnt have much money Univar worked with him providing equipment and favorable pricing on products Theyll drop ship projects straight to the customer Ruberto says It saves me a lot of time effort and hassle If they can make it work for me they will Univar also provides Neoguards techs with free training classes which help them meet the continuing education requirements they need to maintain their licenses Its one day one four hours to knock it out for the year Ruberto says It puts us all together in a classroom setting Its a service they provide at no charge In the grand scheme of things its a small thing but it goes a long way Another thing that goes a long way with Ruberto is the continuity of the Univar staff Ive been dealing with mostly the same people since I started my company he says Theyre excited to help us They have a vested interest in seeing my company grow and it shows They have a vested interest in seeing my company grow Securing the supply chain is key to Capeloutos success Raymond Capelouto owner of Capelouto Termite and Pest Control Inc has served the greater Tallahassee Fla area since 1964 The company is considered to be the areas largest and most trusted pest control company Of course part of remaining the areas most trusted the most trusted pest management company means having equipment and products in place when needed We have always been pleased with the service we receive from Univar especially from our long time rep Cookie Morton Capelouto says She and the other members of the Univar team are always responsive to our needs Theyre dependable and timely with our deliveries and their pricing is competitive We never feel business is taken for granted A supply chain is only as strong as its weakest link and Univar works hard to make sure it never disrupts Capeloutos service Cookie is always helpful and informative when it comes to new products in the marketplace and the Univar website PestWeb com is a great resource for all kinds of technical information Capelouto says We value our relationship with Univar very much www mypmp net Pest Management Professional March 2014 AU9