Pest Management Professional, November 2011
S P O N S O R E D B Y Full speed ahead PMPs have some concerns but are looking forward to a successful 2012 O n the whole its been a good year for pest man management professionals agement PMPs throughout the country Optimism is in the air as the calendar progresses toward 2012 But that doesnt mean own owners and general managers dont have ers a care in the world A prolonged recession higher taxes and fuel pric prices and the uncertainty of heading into an election year have several PMPs well bugged The thing that hurts and is a concern is the gas prices says Eric Scherzinger branch manager of Scherzinger Termite and Pest Control in Dayton Ohio With having so many vehicles on the road that really hits our bottom line Another thing is although the unemployment is so high finding the right talent is always a struggle Mike Halter owner of Action Pest Control in Gahanna Ohio isnt counting on politicians to help PMPs much 2012 is a presidential election year which usually means national and state candidates will start paying attention to small business owners and for the short term act and respond accordingly to get our support he says But the following year 2013 it will be back to ignoring the middle class and small business Customer Retention Rate for 2011 82 CUSTOMERS How are your customers responding to your services this year 48 Sales are increasing but customers are still taking more time to make decisions up from 36 last year Sales are on par with last year Were holding ground but not gaining or losing business 29 11 Sales are up Recovery from the recession is in full swing down from 16 last year Sales are still down Looks like this will be a repeat of last year 10 2 Sales are way down The recession is worsening of respondents say theyve been able to keep between 76 and 100 of their current customers up from 76 in 2010 S10 November 2011 Pest Management Professional mypmp net
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