Pest Management Professional, November 2015
B ed bug callbacks can be time consuming and costly Because of the emotional impact bed bug infestations can have on clients pest management professionals PMPs are conditioned to respond quickly to customer concerns when bites continue after service has been completed One rule of structural pest management is to identify the target pest before treatment But when panicky clients call to describe the sleepless night theyve endured it can be tempting to skip the inspection and jump directly to treat mode Three words of advice Dont do it When it comes to biting pests such as bed bugs there are many explanations for bites that are beyond the list of problems PMPs can resolve The actual bed bug concern might be alleviated but the psychological effects of the infestation might remain Having bed bugs can be traumatic for clients and the lingering suspicion these bloodthirsty pests are lurking in the shadows can remain well after theyre gone To ensure a client requires a followup treatment beyond the standard protocol confirm bugs are still present before making an application If no bugs are present and perceived bites are reported no pest management treatment will help the irritation might be caused by other sources such as chemical irritants skin infections or even the customers home remedies applied in desperation All reports of bed bugs should be taken seriously but if no live bugs are found during an inspection recommend an ongoing monitoring program Also counsel clients about alternative explanations for their concerns If a client calls back inspect the premises first Never make an application for a pest that doesnt exist pmp CRYONITE S Y S T E M SPECIAL PRICING FROM 64 November 2015 pest management professional mypmp net Photo istock com animatedfunk CALLBACK CURES bed bugs By Dr Jim Fredericks Contributor You can reach Dr Fredericks VP of technical and regulatory affairs for the National Pest Management Association NPMA at jfredericks@ pestworld org Controlling bed bugs that arent there Cryonite rapidly freezes insects to death Red Fire Ants Stored Product Pests Cockroaches Wasps Hornets Bed Bugs House Spiders ECO friendly ideal for IPM Visit www cryonite com for rates and availability 3300 Silvandersson USA Inc TOLL FREE 855 527 4601 Soon to be used by PMPs in all 50 States Cylinder and Cart Sold Separately
You must have JavaScript enabled to view digital editions.
