Pest Management Professional, November 2017
By Kurt and Eric Scherzinger Contributors An ounce of maintenance beats a pound of repair ERIC Kurt why do we spend so much time on equipment maintenance Its taking the techs out of the field when they could be getting production done What can really go wrong if they treat their stuff right KURT Oh Eric you really dont understand the operations side do you ERIC Of course I do We need to get more production done We have backup equipment if they need it KURT Do you realize how much time it takes when equipment gets broken and then all of a sudden a tech cant get the job done ERIC I would imagine it would be a good bit of time especially if they arent close to the office But cant their supervisor meet them out there with a new piece of equipment I mean how often does that really happen KURT Think about it this way If you dont do routine maintenance like an oil change on your car it wont work anymore will it ERIC But we are talking about backpacks compressed air sprayers aerosol delivery systems dust sticks bulb dusters and augers They should be built to last right I mean its not that complex of equipment KURT See you just proved yourself wrong You said it isnt that complex of equipment So the benefits of taking a little bit of time and cleaning and lubing up your equipment will save a lot of time vs how much time it takes to do routine maintenance ERIC Fine But why cant techs just switch their equipment out once a month with the warehouse manager and have him do it I remember dreading taking my backpack apart when I was a tech it was such a process Why not have someone whos an expert at it whip through them so we know they are done right It gets back to my point of not pulling the techs out of the field more than we need to KURT Thats a good idea actually But our warehouse manager doesnt have time to perform routine maintenance on everyones equipment He already has plenty to do with tracking inventory issuing product and managing the fleet Also back when you and I were techs we had different backpacks that were very hard to take apart I will give you that But you need to get out of your officeand sales mindset and go look at the backpacks we have now The time it takes to perform routine maintenance on them is very little ERIC Hey come on now OK Im going to look Brothers Eric and Kurt Scherzinger are vice president of sales and marketing and vice president of operations respectively for Scherzinger Termite Pest Control Cincinnati The fourthgeneration pest management professionals can be reached at eric@ stopzbugs com and kurt@ stopzbugs com PHOTO ScHErzIngEr TErmITE PEST cOnTrOl SCherzinger FaCe OFF After Eric Scherzinger left discovers broken equipment brother Kurt right shoots him an I told you so look mypmp net Pest Management Professional november 2017 81
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