Pest Management Professional, November 2017

Added VAlue Photo Ray Johnson By Ray Johnson Contributor hire hard so the managings easy d uring your recruiting process consider the following How do you find new employees What qualities requirements and talents are you looking for in your next hire With the benefit of hindsight why did you hire the wrong person in the past Do you look at the assessments of great employees youve hired in the past to help give you a road map of hiring other great employees in the future We have used many different sources to find employees from placing a simple sign in front of our office to going online to use Craigslist Monster Facebook and Indeed Each has worked for us in the past but right now Indeed is working for us the best Ive also been known to keep an eye out for great employees from say the local big box store or any other place that employs a noteworthy person that I would love to have working for me I try to not hire from our industry Thats not to say I havent in the past but we have found that when training a new employee to do service The Johnson Way industry newbies dont carry the bad habits of someone elses former pest management employee Think about it They are no longer working for their former employer for a reason Along that same train of thought if someone has had 13 jobs in the past six years he or she is not a candidate for us We have had much better success in hiring Steady Eddies who lasted a long while at their former jobs You can reach Johnson a past president of the National Pest Management Association NPMA president of Sevierville Tenn based Johnson Pest Control and founder of ACES for Business at ray@ johnsonpestcontrol com The rule of Thirds A good rule of thumb is to break a candidates evaluation process into thirds In person interview is one third Job assessment tool is one third Background check is one third I cant stress enough how important each of these is We typically perform about three At Johnson Pest Control signage in front of the office building is one way to attract potential employees interviews to assess our candidate and see whether he or she shows up on time and has good eye contact and personal hygiene habits We also judge social interaction The more time you invest now with your candidate could be well worth it Use the interview to validate the information in the assessment and not fall in love with the candidate sometimes this is the hard part Hire for talent and skills Great customer service skills are the keys to the future success of your business pmp Bonus tip ive got this cousin For far too many times to count Ive had to have that awkward conversation with a friend a fellow church member or even a relative who knows someone who is in need of a job Unfortunately sometimes the need outweighs the candidates actual skill set for the position or even for his or her enthusiasm for it if hired I have since learned how to deflect the situation I tell them I dont do the hiring my operations manager is completely in charge of that task This takes me out of the sometimes risky situation of being too close to a candidate After all when it comes to recruiting and hiring you dont know a person until after the first date Be careful whom youre asking out R J 86 November 2017 pest management professional mypmp net