Pest Management Professional, November 2017
off the cuff Growth Summit getaway By Diane Sofranec Managing Editor S ometimes its good to get away to a place where you can relax and meet up with other successful pest management professionals PMPs to talk about the industry play golf and learn about top pest control and business management solutions If you own or lead a multimillion dollar pest management company you may have your chance in February when Pest Management Professional PMP holds its second annual PMP Growth Summit an exclusive buyer seller networking event in Orlando Fla For two and a half days qualified PMPs will get the unique opportunity to share their successes and talk through their challenges with peers during roundtable discussions Theyll also learn about pest management and public health from industry expert Dr Jerome Goddard and sit down with industry leading suppliers for one on one meetings proven to drive mutual growth All you have to do is make your way to Reunion Resort where you will be treated to lodging accommodations food beverages golf and more To find out whether you qualify contact PMP Editor Heather Gooch at hgooch@ northcoastmedia net or log on to mypmp net and look for the PMP Growth Summit tab PMP You can reach Sofranec at dsofranec@ northcoastmedia net or 216 706 3793 Rating a 5 star industry 8 November 2017 Pest Management Professional mypmp net illustration leo Michael A restaurants sidewalk sandwich board sign proclaimed Try our meatball sandwich that one guy on Yelp doesnt like A photo of the sign went viral Following suit with something like We only get callbacks from Mrs Smith and shes really petty might bring you trouble That said the goal of making lemonade out of lemons is worthwhile Nearly every mistake can be a teachable moment Many complaining customers just want to be heard apologized to and given a solution If Im sounding like Penny Positive its because of the rosy outlook painted by respondents of our exclusive PMP 2018 State of the Industry Survey Coverage starts after p 24 This year we asked a new Yelp inspired question On a scale of 1 to 5 stars how well will the pest management industry do in 2018 We were floored when no one projected a one or twostar 2018 Thirteen percent expect a three star year 39 percent project a four star year and 48 percent say 2018 will be a five star year This resulted in a weighted average of 434 out of five stars Im sure it helps that 87 percent of those surveyed predict an increase in revenue in 2018 But it might also be because the majority of those in this industry love what they do the customers they serve and the people they work with day in and day out Not everybody likes the meatball sandwich But for those who do its worth coming back for PMP You can reach GoocH at hgooch@ northcoastmedia net or 330 321 9754 By Heather Gooch Editor
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