Pest Management Professional, October 2016

Cockroach Management DONTs DONT neglect bathrooms and bedrooms For that matter dont forget to inspect all areas of the structure Ive seen it happen A technician skips bathrooms and bedrooms because hes in a hurry or because the customers simply tell him they arent seeing roaches in those areas Dont just take the customers word for it Scott Kight ACE Fort Myers Pest Control Fort Myers Fla DONT forget that you are the professional and must set the plan of action to quickly eliminate the infestation Thomas Chiarello Regional Development Manager Turner Pest Control Jacksonville Fla DONT hurry The more you rush things the more likely it becomes that youll have to keep going back to the account frustrating both you and the customer Take your time and do it right Elliot Zace Operations Manager Slug ABug Melbourne Fla DONT get locked into continually using the same products Research new products being manufactured Turn to magazines like PMP and other online industry resources Its also crucial to rotate different chemical classes to achieve success Thomas Chiarello Regional Development Manager Turner Pest Control Jacksonville Fla DONT skimp on insect monitor placements Proper monitor placement as well as the ability to decipher what the monitor spOnsOred by is telling you will help detect early activity before it becomes an infestation Scott Robbins Technical Director Action Pest Control Evansville Ind DONT spray everything Treat only the harborages the cockroaches are using or could be using Jason Rothamel Pest Control Specialist Dominion Pest Control Lancaster Pa DONT be sloppy with bait placement particularly gel baits Have consideration for the customers home and where you apply product Keep it as discreet as possible Elliot Zace Operations Manager Slug A Bug Melbourne Fla DONT assume all cockroach issues are the same and can be handled in the same manner Sean Candelaria Operations Manager Western Exterminator Los Angeles DONT forget to document not only the type of cockroach activity you observe but also the sanitation and structural issues which if not addressed will make success take longer and make the problem harder to solve Thomas Chiarello Regional Development Manager Turner Pest Control Jacksonville Fla DONT make the customer feel like they are dirty because they have cockroaches even if filth or clutter is a factor Theres a right way to encourage the customer to do the things needed to aid in the resolution of the problem and theres a wrong way shaming them Approach each account with compassion and consideration Help in any way you can Elliot Zace Operations Manager Slug A Bug Melbourne Fla DONT assume that you found the entire problem when you find a problem Sean Candelaria Operations Manager Western Exterminator Los Angeles DONT only provide an initial service for a cockroach infestation when setting up new accounts especially new commercial accounts There should be a minimum of one follow up service call Make sure you build the follow up service in your first months pricing Thomas Chiarello Regional Development Manager Turner Pest Control Jacksonville Fla DONT allow customers to use do it yourself DIY products between services Jason Rothamel Pest Control Specialist Dominion Pest Control Lancaster Pa DONT mix liquids and gel baits in the same spot Keep them separate Of course you can use both in the same area just not on top of each other Think about what youre doing what the products are designed to do and use common sense Elliot Zace Operations Manager Slug A Bug Melbourne Fla mypmp net Pest Management Professional October 2016 CM15