Pest Management Professional, September 2011
Continued from page 30 employees while keeping revenue streams flowing As soon as this went down we couldnt have employees and customers come down here because the neighborhood wasnt safe Russell notes So I had to put my Were moving plan in place unexpectedly The plan Before leaving the office Wednesday night after the danger subsided Russell decided he didnt want Americans customers to have any idea the office had been hit by Springfields tornado The only way to do this was to continue taking and addressing service calls And the only way to do that was with the help of technology When I looked outside I could see buildings I was never able to see because two entire city blocks were gone Bob Russell Ive always been one to embrace technology and for a smaller company were pretty well versed in our technological infrastructure Russell says That infrastructure includes pest management business software handheld mobile devices to integrate with that software an Internet connection and a phoneanswering service I had all my phones forwarded to my answering service which had the cell phone numbers of all my managers so they would text message their calls to them Russell explains My employees were online at home using our business COVER STORY weathering the storm Spring eld Tornado Stats 39 miles Length of the tornados path 160 mph Speed of the tornados winds buzz kill FAST EASY CONTROL OF WASPS HORNETS Get your hands on Wasp X a wasp and hornet aerosol from Zoëcon with the unique active ingredient to the pest control market Etofenprox Wasp X aerosol spray kills on contact and continues to kill with a residual activity that completely eliminates the nest Wasp X aerosol spray is a real buzz kill for wasps and hornets For more information contact your distributor call 8002487763 or visit www zoecon com waspx THE REBATE BUZZ Earn a 500 mail in cash rebate for each case of Wasp X Wasp Hornet Spray purchased between May 1 2011 and September 30 2011 For more information call 8002487763 or visit Zoecon com waspx Continued on page 36 32 September 2011 Pest Management Professional mypmp net
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