Pest Management Professional, September 2011
Apocalypse now COVER STORY weathering the storm Continued from page 32 Continued from page 23 software Their calls were routed to them and they were able to call their customers and handle their calls as though nothing had happened In addition to the building damage the tornado did cost the company a little bit of business because some of its customers were wiped out Despite those losses though business continued to roll on We were able to turn a disastrous situation into a historic month of sales Russell says citing the companys 28 percent increase in revenue in June compared to last year Its an achievement American couldnt have made without the new technology Russell had put in place for a future office move We would have been stumbling around trying to get work orders printed and the technicians wouldnt have been able to get down here to get their work orders Russell says Our techs wouldnt have been able 90 Number of con rmed to get near the area because it was blocked off with police tape and customers wouldnt have been serviced We already had a disaster plan we just didnt know it Russell adds I dont want to sound cocky but I can run this business out of a shoe box if I have an tornadoes in June alone Internet connection and a phone line With todays technology you can run a company within those limited parameters I was able to prove it because of this tornado pmp You can reach Nepper at wnepper@ questex com or 216 706 3775 beginning of the end It doesnt ease minds when the media begin to invent their own terminology by referring to a simple blizzard as a snowpocalypse So what the heck is going on Global warming Humancaused climate change Acts of God Bad luck Aliens It seems Mother Nature delights in being a merry prankster One week shell catch us o guard blow into towns and wreck things The next she might drop hints of forthcoming dangers that never materialize despite city evacuations and walls of sandbags stacked to soften the blow So lets not get carried away with all of this apocalyptic talk about the sudden in ux of natural disasters Its not like were su ering a plague of locusts or other types of overwhelming pestilence A truly apocalyptic pest would have to be really impressive one that would rise up out of nowhere spread across the country wreak havoc resist treatment and feed on the blood of the living like bedbu The good news is apocalyptic pestilence likely would be good for business WN 36 September 2011 Pest Management Professional mypmp net
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