Pest Management Professional, September 2012

Liphatech www liphatech com W e pride ourselves on constantly investing time and resources in the innovation of new products and improved services to help you do your job more effectively By Ray Finke Business Director Pest Management Division Two of our key developments in 2012 were the opening of a new soft bait production line for both FirstStrike and Resolv soft baits at our Milwaukee headquarters and adding enhanced features to our Aegis RP bait station making a great station even better Until the beginning of 2012 all of Liphatechs soft bait was produced at a company facility in Europe To respond to the rapidly growing demand and to improve our operational ef ciency we made a signi cant commitment by investing in a U S based production line for the North American market Key team members traveled to Europe and in some cases spent weeks learning the ins and outs of soft bait production This time was well spent as our line has met or exceeded all of our expectations The transition has been seamless resulting in an uninterrupted supply of this new soft bait technology Our second innovation was improving upon the best the Aegis RP bait station Some key enhancements include Secure V anchor points add strength and reduce the ability of non target animals to free the bait Elevated horizontal rods keep bait dry and fresh longer Efcient design makes cleaning easier and faster Eco friendly ability to manufacture with recycled plastic Were glad we can help improve rodent control by leading the way in innovation Go online today to learn more Marathon Data Systems www pestpac com I n an age where consumers have anytime access to products and services at their ngertips businesses have to ght harder than ever to win over customers and differentiate themselves from their competition Service businesses and pest management professionals PMPs in particular are feeling the pressure to provide superior customer By Chris Sullens President CEO service while keeping prices competitive Marathon Data Systems has always strived to help our clients gain more business and distinguish themselves from their competition by providing products that save them money and help them work more ef ciently In 2012 we rolled out a number of mobile workforce modules designed to help PMPs save on fuel costs complete more jobs per day and help PMPs improve the customer experience Through the PestPac GPS dashboard of ce staff get a real time view of their technicians location in relation to the appointment to be performed and can dispatch the job with one click to the closest technician via their Garmin unit Our PestPac RouteOp module can reduce drive time by up to 50 and simplify the scheduling process by allowing PestPac to recommend the best time to of ce staff for new appointments in seconds Weve also just announced the availability of PestPac CallAhead another module designed to improve customer service while lowering costs This fully integrated service allows companies to send voice and text service reminders through PestPac It provides a huge time and cost savings over traditional methods such as postcards and manual calls We will be showcasing many of these offerings at our PestPac User Conferences later this year in Orlando Fla and San Diego For more information please visit www pestpac com uc2012 or call 800 762 0301 124 September 2012 Pest Management Professional www mypmp net