Pest Management Professional, September 2015
Brian Cook chief administration officer and grandson of Cook Sr loved growing up in the pest management industry As a child he would help his grandparents hang pictures on the walls of the companys different offices and organize the filing system As a kid you think that type of work is the most interesting he says But at the time I didnt know why my grandparents did the work they did which was because they cared about Clockwise from left Cook emphasized training for sales and tech alike Cook and John Jr look over plans for expanding the Cook Museum in Decatur Ala and Cook and his wife Jo with company mascot Cookie people My grandfather once told me We are in the people business not the bug business We just happen to kill bugs He was always trying to elevate the profession and give employees the tools and training they needed to be successful He cared about people whether they were employees or customers That was the motivation he had for being in the business as long as he was He put customers first Aycock says He never wanted customers to have a bad experience 34 September 2015 Pest Management Professional mypmp net Photos Brian Cook Continued From PAge 32 Continued on PAge 36 PMP Hall of faMe 2015 JoHN R CooK SR
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