Pest Management Professional, September 2015

PMP Hall of faMe 2015 Cook Corley Hansen koeHler p 31 NEWS VIEWS 10 Off the Cuff Gooch and Nepper discuss PestTalk net termites 12 Launch Pad Products that are new to the pest industry 16 Question of the Month Whats the most invaluable tool in your pest management toolbox 19 Pest Trends Dust liability bed bug research and more 22 Industry Intel Movers Shakers and other news you can use 28 RoadTrip Roundup 2015 NPMA Academy By Kurt Scherzinger mypmp net facebook com PMPmagazine @ PMP_ magazine 104 INSIDE September 2015 Vol 83 no 9 TECHNICAL tm1 2015 Termite Management Survey 78 SHEPerspective Bed bugs By Mark Sheperdigian 84 Tips Tricks Bed bugs 96 Ask the Expert Digger bees bird mites and June beetles By Dr Doug Mampe 100 Most Wanted Norway rats By Dr Stuart Mitchell 104 Feathered Foes Seagulls By Stuart Aust 108 Callback Cures Wildlife By Dr Jim Fredericks 111 Show Product Preview NPMA PestWorld 2015 111 1 ON THE COVER Photo istock com gbrundin tm1 starts after p 58 Ph PMP PestManagement Professional Show Product view 2015 PMP TermiTe managemenT Survey sponsored by mypmp net September 2015 3 mypmp net Pest Management Professional September PHOTO isTOck cOm f11PHOTO uct Pre d Prod A r e 3dL Series The new 3DL Series expands A R E s tonneau cover line Its innovative design makes loading and unloading easier the company says The 3DL Series turns the bed of the truck into an organized and readily accessible tool container that keeps dust and other elements out 4ARE com Booth 407 AB Bait co Brigand wax Block The hardiness of the Brigand Wax Block is an effective tool in the maintenance of the treated area Made using a casting process it offers a wax seal against the elements that may destroy and spoil other baits With the Brigand Wax Block pest management professionals are able to avoid bait degradation melting and spoilage thanks to the blocks exclusive manufacturing properties With its chocolate aroma the Brigand Wax Block remains inviting bait for the rodent as well ABBaitCo com Booth 446 AceS Appointment confirmation email Service One of the biggest obstacles companies face in todays times is building trust A customers trust in a company is paramount and often diffcult to attain Thats where ACES the Appointment Confrmation Email Service can help Provide safety and security by sending your customers an email that includes a picture of the employee scheduled to service their home Giving your customers peace of mind in knowing who is knocking on their door and coming into their homes is priceless In addition ACES allows you to reach out to your customers with customizable surveys thank you messages and referral requests Send them out manually or set them to send out automatically With ACES you get powerful fexibility wrapped in an easy to use interface Try it free for 30 days today ACESForBusiness com Booth 347 Sho The indusTrys leading Technical journal since 1933 PMP PestManagement Professional INSIDE Word from our sponsor TM3 Termite survey and analysis TM4 Business profile Cadenhead Services Crestview Fla TM9 Termite management Dos TM12 Termite management Donts TM14 Moisture control Help customers TM15