Pest Management Professional, September 2017
Whits World a different point of view By Marty Whitford Publisher Editorial Director You can reach Whitford at mwhitford@ northcoastmedia net or 216 706 3766 listening talking balance Authors Note This column concludes my Balance Quartet March Overall life balance May Exercising eating balance July Family work time balance and September Listening talking balance PMP listens Questions 130 September 2017 Pest Management Professional mypmp net Photo istock com walik G rowing up with nine siblings trying to get mic time at the kitchen table was a bit like The Hunger Games Sometimes taking out another kid interrupting a speaking sibling seemed the only way to stay in the game Ive since learned that interrupting others is a game ender not a game saver When we interrupt others we vocally dismiss them Were essentially telling them that what they are sharing is not as important nor as interesting as the gems we feel absolutely compelled to immediately impart I recently watched our oldest son Mickey interrupt his lifelong bud Mike A witty man Mike quickly jabbed back with this humorous maxim Oh Im sorry Did the middle of my sentence interrupt the beginning of yours Here are the three listening talking commandments Im working on following Thou shalt not interrupt Thou shalt live as if our Listen Learn minutes are 2x our Talk Time minutes Thou shalt be all in ears eyes mind and heart at full attention when listening Achieving listening talking balance with family friends co workers and clients is a matter of progress not perfection Only through daily practice shall we tame our tongues and tune in our rabbit ears To kick off my listening better crusade I want to close this column with five questions formulated to help you co engineer some of the topics we tackle in 2018 Please email your answers to any or all of the questions in the box at right to mwhitford@ northcoastmedia net with the subject line PMP listens PMP We have two ears and just one mouth for a reason I need to raise my rabbit ears and listen better I also need to talk and bark and bite less 5 Please email your answers to any or all of these questions to mwhitford@ northcoastmedia net with the subject line 1 If you could assign one groundbreaking Pest Management Professional cover story what topic would it cover 2 What controversial pest management topic would you most like to see the Scherzinger brothers square off on in a Face Off column 3 How can we better serve you with our monthly print magazine content and design 4 How can we better serve you with our digital offerings website enewsletters webinars social media 5 How can we help you better serve your co workers and customers
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